Frequently Asked Questions

  • How do I Pay for Membership?
    1. Go to https://pendoletu.com/membership-account/membership-levels 2. Choose the membership package you prefer. 3. Click "Add to Cart" 4. Click Proceed 5. Fill in your Billing Details. 6. Tick the box to agree with website terms and click "Place Order" 7. It will direct you to choose a method of payment. 8. Choose Mpesa, Airtel money or pay from your bank. 9. An email will be sent to you soon as the transaction is complete. NB: Once you pay, the rest is automated.
  • How do I upload my Profile Picture?
    1. Login to your account. 2. Click the PROFILE tab at the top right corner of the home page. 3. Scroll down, and you will see where to upload the photo. 4. Resize the photo, scroll down and click save changes. NB: You will also need to fill in the required profile fields to unlock the site.
  • How do I fill in Required Profile Fields?
    1. Login to your account. 2. Click the PROFILE tab at the top right corner of the home page. 3. Scroll down, and you will see the PROFILE tab. 4. Click Edit and fill in the required profile fields. 5. Click save changes. NB: To help the system find your perfect matches, fill in the other profile fields; Media, Myself - Summary, Physical, Looking for, Lifestyle. They are not mandatory but quite helpful.
  • What is an Activation Key?
    Users will receive an EMAIL with an activation link once they register. This is used to confirm an account creation. Go to your inbox and click the link to activate.
  • I'm not able to see Members' Profiles
    Kindly add a real profile photo and fill in the required profile fields, and the site's features will automatically be unlocked
  • How do I Start Mingling?
    Login to your account, use the search form on the home page to find members. Alternatively, go to "Members Page" and start viewing profiles. If you are interested in someone, lucky them, send them a message or click the blue button written "Message" to start chatting instantly if the member is online. You can also send them a friend request.

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